Question 1

What's the difference between a contractor certified by GAF and a regular roofing contractor?

Accepted Answer

GAF-certified contractors have met strict standards for training, workmanship, and business practices, and can offer manufacturer-backed extended warranties that aren't available through uncertified installers. It means your roof is installed to spec and protected well beyond the standard material warranty.

Question 2

How long does a typical roofing project take?

Accepted Answer

Most residential roof replacements are completed in one to three days once materials are on site, weather permitting. Repairs are typically finished same-day. We'll give you a firm timeline before work begins so you know exactly what to expect.

Question 3

Will you work directly with my insurance company?

Accepted Answer

Yes. We regularly work with insurance adjusters on storm-damage claims, from documenting the damage to meeting on-site during the adjuster's inspection, to help make sure your claim reflects the full scope of repairs needed.

Question 4

Do you offer financing for larger roofing projects?

Accepted Answer

Yes, we offer flexible financing options for qualified homeowners so a necessary roof replacement doesn't have to wait. Ask your project advisor about current plans and rates during your free quote.

Question 5

Is the roof inspection really free?

Accepted Answer

Yes. There is no cost and no obligation to book a repair or replacement afterward. We make our recommendation clear and let you decide what's next.

Question 6

How long does a full roof replacement take?

Accepted Answer

Most residential replacements are completed in one to three days once materials are on-site, weather permitting. We'll confirm a firm timeline with you before work begins.

Question 7

How much does a roof replacement cost?

Accepted Answer

Cost depends on your roof's size, pitch, material choice, and any decking repair needed. We provide a detailed, itemized quote after your free inspection — no surprise charges.

Question 8

Can I stay home during the replacement?

Accepted Answer

Yes, most homeowners stay home during the project. It is noisy during active tear-off and installation, and we recommend keeping vehicles clear of the driveway during the job.

Question 9

What warranty comes with a new roof?

Accepted Answer

You'll receive both a manufacturer material warranty and our workmanship warranty. As a GAF-certified installer, we can also register eligible systems for extended coverage.

Question 10

How do I know if I need a roof repair or a full replacement?

Accepted Answer

It depends on your roof's age, the extent of the damage, and how many previous repairs it's had. During your free inspection, we'll give you an honest assessment and the pros and cons of each option, so the decision is yours to make with full information.

Question 11

What causes most roof leaks?

Accepted Answer

Failed flashing around penetrations (chimneys, vents, skylights), wind-lifted or cracked shingles, and clogged gutters causing water backup are the most common culprits we find.

Question 12

Will homeowners insurance cover my repair?

Accepted Answer

Storm and wind damage repairs are often covered. We can document the damage and work directly with your insurance adjuster to support your claim.

Question 13

How long does a roof inspection take?

Accepted Answer

Most residential inspections take 30–60 minutes, depending on the size and complexity of the roof. We'll walk you through our findings on-site before we leave.

Question 14

Can you inspect my roof for an insurance claim?

Accepted Answer

Yes. We regularly perform inspections specifically to document storm or wind damage for homeowners insurance claims, and can meet with your adjuster if needed.

Question 15

What happens after the inspection?

Accepted Answer

You'll receive a written report with photos and our recommendation. If repairs are needed, we'll provide a free, itemized quote — there's no obligation to move forward with us.

Question 16

What commercial roofing systems do you install?

Accepted Answer

We work with TPO, EPDM, and modified bitumen low-slope membrane systems, along with roof coatings and restoration for extending the life of an existing membrane.

Question 17

Can you work around our business hours?

Accepted Answer

In most cases, yes. We'll scope the project with you up front and schedule noisy or disruptive work outside peak hours wherever the job allows.

Question 18

Do you offer commercial maintenance contracts?

Accepted Answer

Yes. Scheduled preventative maintenance plans are available and are often required to maintain manufacturer warranty coverage on commercial membrane systems.

Question 19

Do you handle multi-location commercial properties?

Accepted Answer

Yes, we work with property managers and portfolio owners across Northeast Florida, providing consistent service and reporting across multiple sites.

Frequently Asked Questions

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